Privacy Policy

Last updated: December 10, 2024

1. Introduction

Welcome to Staykit. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform to create digital guest guides for your short-term rental properties.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address)
  • Property details (address, descriptions, photos)
  • Guide content (instructions, recommendations, custom sections)
  • Payment information (processed securely by our payment provider)

2.2 Information Automatically Collected

  • Usage data (pages viewed, features used)
  • Device information (browser type, operating system)
  • Analytics data (to improve our service)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Create and host your digital guest guides
  • Process your payments and manage your subscription
  • Send you important updates and notifications
  • Improve our platform and develop new features
  • Provide customer support

4. Data Sharing

We do not sell your personal data. We may share your information with:

  • Your guests: Information included in your published guides is accessible to anyone with the guide link or QR code
  • Service providers: Payment processors, hosting services, and analytics tools that help us operate
  • Legal requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage
  • Regular security audits
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications

To exercise these rights, contact us at privacy@staykit.app

7. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how you use our service and improve it. You can control cookies through your browser settings.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where we need to retain it for legal obligations.

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of Staykit after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: